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LENCY IMP&EXP CO.,LTD.--Group purchase
Servicios
  1. How do I know the status of a transaction in XEtrade?

    Easy! First, we notify you by e-mail to confirm your order placement. Secondly, you can always track the status of your transaction using our reporting features. Finally, we send you an e-mail notice when your transaction is complete.

  2. What does my trade limit mean?

    Trade Limit is the total value all transactions you can have open simultaneously. This is the maximum value of outstanding transactions you can have at any given time for which we have not yet received payment. Available to Trade is how much of your trade limit you have available for transactions.

    Remember, this does not mean that you have to give us funds in advance of making trades. You only have to send us funds when specifically instructed to do so by the system.

    Please be advised that due to reduced trading in the currency markets on weekends, there may be restrictions on trading limits from Friday 9:00 pm GMT to Sunday 10:00 pm GMT. During this time, you may receive an error message stating you cannot trade a requested amount, even if it is within your trade limit. If this occurs, please try a smaller amount or book your trade after the weekend.

  3. How do I increase or decrease my trade limit?

    This is easy to do with our on-line Trade Limit Increase/Decrease Request form. Simply log in to your XEtrade account, look in the Trade Limit Summary section on the right side of the main menu, and click on the link that says request a change to your trade limit.

    Please be advised that due to reduced trading in the currency markets on weekends, there may be restrictions on trading limits from Friday 9:00 pm GMT to Sunday 10:00 pm GMT. During this time, you may receive an error message stating you cannot trade a requested amount, even if it is within your trade limit. If this occurs, please try a smaller amount or book your trade after the weekend.

  4. Can I choose how to send you the funds to be converted (payment)?
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